Return & Refund Policy
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Return & Refund Policy

Please take note that:

Delivery usually will take about 3 to 6 working days.  If you are not satisfied with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy” below.

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Blue Valley Shoppe Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 30days after the confirmation.

Please return your purchase to the following address:
Blue Valley Shoppe Sdn Bhd
108-110, 1st Floor Campbell Complex, 
Jalan Dang Wangi,
50100 Kuala Lumpur

Please contact us at or +603-2691 0626 if you have any questions or doubts.